Delivery Information

UK Postage

Unframed prints cost £2.50 to post, and framed prints cost £12.95.  Orders are dispatched using Royal Mail for smaller items and Parcelforce or a courier for larger items. If you are worried about being home when your parcel arrives you could always give a neighbour’s address or specify in the special instructions a safe place in which the parcel can be left.

Occasionally there may be small delays with despatch due to circumstances beyond our control, but these will be clearly advertised on the shop front page.

Payment by Post

If you would prefer to pay by post then please contact us via email to make alternative arrangements. Items will only be dispatched once full payment has been received.

Cash on Collection

Cash on collection is available from an address in the TN4 area of Tunbridge Wells. Please contact us to arrange a time.

International Deliveries

International delivery is only available for unframed prints. Please contact us for a delivery quote.

Packaging

We use reinforced cardboard tubes for rolled (unframed) prints. Framed prints are packed in thick bubble wrap, with extra protection around the corners of the frame, and packed securely in a double thickness corrugated box. Where possible, we use recycled packaging for the exterior. The package is finally handed over to our couriers, using an insured service and you will be sent a tracking reference as soon as it leaves us to keep track of its progress through the delivery network.

These bespoke packing processes ensure that your print arrives in exactly the same condition in which it left us.

Gifts

If your order is a gift for someone, then we will gladly wrap it and include a complimentary greetings message. Please send us your message in the special instructions box.